FAQ

Frequently Asked Questions

 

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), as well as Shop Pay and PayPal. All payments are processed securely at checkout.

 

How long does shipping take?

Orders are typically processed within 1-3 business days. We ship using UniUni, and estimated delivery times are provided by UniUni based on their own service assessment. Please see our Shipping Policy for more details.

 

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. Visit our Track Order page for step-by-step instructions.

 

Do you ship internationally?

Shipping availability and rates are calculated at checkout based on your delivery address.

 

What is your return and exchange policy?

Please see our Return and Refund Policy for full details on returns, exchanges, and eligibility.

 

How do I know what size to order?

Each product page includes size details to help you choose the right fit. If you're unsure, feel free to contact us and we'll be happy to help you find the right size.

 

Is my payment information secure?

Yes. All transactions are processed through Shopify's secure, encrypted checkout, and we never store your full payment details.

 

How can I contact you?

You can reach us anytime through our Contact page, and we'll get back to you as soon as possible.