Shipping policy
Thank you for shopping at INJOY. This Shipping Policy explains how we process and deliver your order.
Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Carrier
We ship orders using UniUni, a trusted third-party logistics carrier. Once your order is picked up by UniUni, delivery is handled by their network.
Estimated Delivery Time
Estimated delivery times shown at checkout and in shipping notifications are provided by UniUni based on their own service assessment. Actual delivery times may vary depending on your location, local courier conditions, customs, and other factors outside of our control, and are not guaranteed.
Shipping Rates
Shipping rates are calculated and displayed at checkout based on your order and delivery address.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package's progress. You can also check your order status on our Track Order page.
Shipping Delays
While we work with UniUni to ensure timely delivery, occasional delays may occur due to weather, customs processing, high shipping volumes, or other circumstances beyond our control. We appreciate your patience and are happy to help with any delivery concerns.
Contact Us
If you have any questions about your shipment, please contact us through our Contact page and we will be glad to assist.